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Shipping & Returns

CUSTOM MADE SPECIAL ORDER MERCHANDISE	In order to serve you better, we offer our machine shop facilities for items no longer available. A deposit may be required for custom made/special order material. We will not accept any returns or cancellations for custom made parts, therefore a written or faxed Purchase Order is required.
FREIGHT	No freight allowances. Shipping and handling charges are added to invoice.
SHIPPING	Stock items - within 24 hours upon receipt of order. Non-stock items 3 to 8 weeks or as specified.
		Delivery Service - Faster delivery options for all packages up to 20 lbs. delivered within the Continental U.S.; Ask your Account Manager for current delivery costs.
RETURNS	No material will be accepted without a Return Goods Authorization number (RGA# must appear outside of all cartons) Please call 727-786-1450 for RGA#. A 25% Handling/Restocking charge will be assessed to all returns for reasons other than AFM Patio Door Repair errors. All returns must be made within 5 days of Shipping Tracking receipt delivery date. Returns after said date will be returned as a Credit to your account. Custom Made/Special Orders are not subject to return.
CLAIMS	It is your responsibility to inspect all shipments for shortages and damages (concealed or otherwise). If damage has occurred it is your responsibility to file a claim with the carrier, claims for shortages are to be filed with AFM. All claims are to be made within 1 day of tracking receipt delivery date.
COPYRIGHT	(c)AFM No part of this catalog may be reproduced without the express written consent of AFM.