Shipping & Returns
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| RISK OF LOSS | All items pruchased from DDS llc WindowAndDoorParts.us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. | ||||
| CUSTOM MADE SPECIAL ORDER MERCHANDISE | In order to serve you better, we offer our machine shop facilities for items no longer available. A deposit may be required for custom made/special order material. We will not accept any returns or cancellations for custom made parts. | ||||
| SHIPPING | Stock items - within 24 hours upon receipt of order. Non-stock items will be shipped when received to our warehouse or as specified. | ||||
NEXT DAY |
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Stock items - Order must be made before 11:00 AM Eastern Standard Time and Subject to size limitations and Product availability. ALL Products must fit into Box size 11" L x 8 1/2" W x 5 1/2 H or 11 7/8" L x 13 5/8" W x 3 5/8" H |
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| RETURNS | No material will be accepted without a Return Goods Authorization number (RGA# must appear outside of all cartons) Please call 727-386-4629 for RGA#. A 25%** Restocking charge will be assessed to all returns for reasons other than DDS Patio Door Repair errors. All returns must be Post marked within 5 working days of Shipping Tracking receipt delivery date. Returns after said date will be returned as a Credit to your account. Custom Made/Special Orders are not subject to return. **Our normal price for shipping is $9.95 our shipping usually costs more and you may incur the difference in shipping charges. |
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| CLAIMS | It is your responsibility to inspect all shipments for shortages and damages (concealed or otherwise). If damage has occurred it is your responsibility to file a claim with the carrier, claims for shortages are to be filed with DDS llc. All claims are to be made within 1 day of tracking receipt delivery date. | ||||
| © COPYRIGHT | © DDS llc No part of this catalog may be reproduced without the express written consent of DDS. | ||||
DDS-LLC
2460 Citrus Hill Rd, Palm Harbor, Fl 34683
(727)-386-4629
Email: DDS LLC.
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